zammad_py
Python API client for zammad
Decision gist · record as of 2026-08-14
Yes. The package is actively maintained, has low install friction, carries no known vulnerabilities, and is permissively licensed. Install it if you need to integrate with Zammad from Python; the API surface is straightforward and well-documented. Not worth installing if you do not use Zammad or need only occasional API calls via direct HTTP requests.AI-flagged interpretation of the facts on this page — verify before relying
Before you install
- Requires a running Zammad instance and valid API credentials (URL, username, password).
- Low friction install with a single runtime dependency (requests).
- Actively maintained with recent commits; last release 191 days ago.
License · maintenance · safety
MIT (permissive) — MIT license is permissive; you can use this package freely in commercial and private projects with minimal restrictions.
last release 2026-02-04 (191 days) · last repo commit 2026-07-21 · 45 stars
0 known vulnerabilities (OSV.dev, 2026-08-14) · 111,654 downloads/mo, #12,406 on PyPI
Alternatives
Verify before relying
pip install zammad-py
from zammad_py import ZammadAPI
client = ZammadAPI(url='https://zammad.example.org/api/v1/', username='user', password='pass')
users = client.user.all()
for user in users:
print(user)- Whether token/OAuth authentication is supported as an alternative to username/password.
- Rate limiting behavior and retry logic when interacting with the Zammad API.
- Support for custom fields or extensions beyond the documented resource types.
What it is and what it does
zammad_py is a Python wrapper around the Zammad helpdesk REST API. It abstracts HTTP calls into object-oriented resource classes (User, Ticket, Organization, Group, Role, Link, TicketArticle, KnowledgeBases, and others), each supporting standard methods like .all(), .find(), .create(), .update(), and .destroy(). Most resources also support pagination via .next_page() and .prev_page(), and search via .search(). The client handles authentication via username and password, and supports acting on behalf of another user through the on_behalf_of attribute or context manager.
It is intended for developers building integrations with Zammad—automating ticket creation, querying user and organization data, managing knowledge base content, or building custom workflows. The library depends only on requests for HTTP communication, making it lightweight to install. It targets Python 3.9 and later, is actively maintained, and carries no known security vulnerabilities.
Use it for
- Automate ticket creation and updates from external systems or event streams.
- Build custom dashboards or reporting tools that query Zammad user, ticket, and organization data.
- Sync user or organization records between Zammad and another database or identity system.
- Manage knowledge base articles and categories programmatically.
- Implement on-behalf-of workflows to perform actions as a different user within Zammad.
Worth the install?
AI-flagged interpretation of the facts on this page. Verify before relying on it.
Yes.
The package is actively maintained, has low install friction, carries no known vulnerabilities, and is permissively licensed. Install it if you need to integrate with Zammad from Python; the API surface is straightforward and well-documented. Not worth installing if you do not use Zammad or need only occasional API calls via direct HTTP requests.
Install
zammad-py on PyPI
Before you install
Low friction install with a single runtime dependency (requests). Actively maintained with recent commits; last release 191 days ago. Supports Python 3.9 through 3.13.
Requires a running Zammad instance and valid API credentials (URL, username, password).
License in practice
MIT license is permissive; you can use this package freely in commercial and private projects with minimal restrictions.
Quickstart
pip install zammad-py
from zammad_py import ZammadAPI
client = ZammadAPI(url='https://zammad.example.org/api/v1/', username='user', password='pass')
users = client.user.all()
for user in users:
print(user)Verify before relying
- Whether token/OAuth authentication is supported as an alternative to username/password.
- Rate limiting behavior and retry logic when interacting with the Zammad API.
- Support for custom fields or extensions beyond the documented resource types.
Package facts
| License | MIT permissive |
| Python support | Supports the current Python release <4.0,>=3.9 |
| Install friction | Low. Pure-Python wheel |
| Runtime dependencies | 1 packagerequests |
| Maintenance | Actively maintained 191 days since the last release |
| Last repo commit | |
| First released | |
| Downloads | 111,654 / month, #12,406 on PyPI 30-day window, as of 2026-08-14 |
| Known vulnerabilities | None known OSV.dev, checked 2026-08-14 |
| Classifiers | Development Status :: 4 - BetaIntended Audience :: DevelopersLicense :: OSI Approved :: MIT LicenseNatural Language :: EnglishProgramming Language :: Python :: 3Programming Language :: Python :: 3.10Programming Language :: Python :: 3.11Programming Language :: Python :: 3.12Programming Language :: Python :: 3.13Programming Language :: Python :: 3.9 |
Evidence: zammad_py-3.2.1-py3-none-any.whl
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