{"categories":[{"label":"WWW/HTTP","url":"https://skillfed.io/packages/category/internet-www-http/7"}],"enrichment":{"capability":"Python client library for the Zammad helpdesk API, providing object-oriented access to users, tickets, organizations, and knowledge base resources with standard CRUD operations and pagination.","skillfed_tags":["helpdesk-integration","rest-api-client"],"use_cases":["Automate ticket creation and updates from external systems or event streams.","Build custom dashboards or reporting tools that query Zammad user, ticket, and organization data.","Sync user or organization records between Zammad and another database or identity system.","Manage knowledge base articles and categories programmatically.","Implement on-behalf-of workflows to perform actions as a different user within Zammad."],"what_it_does":"zammad_py is a Python wrapper around the Zammad helpdesk REST API. It abstracts HTTP calls into object-oriented resource classes (User, Ticket, Organization, Group, Role, Link, TicketArticle, KnowledgeBases, and others), each supporting standard methods like .all(), .find(), .create(), .update(), and .destroy(). Most resources also support pagination via .next_page() and .prev_page(), and search via .search(). The client handles authentication via username and password, and supports acting on behalf of another user through the on_behalf_of attribute or context manager.\n\nIt is intended for developers building integrations with Zammad\u2014automating ticket creation, querying user and organization data, managing knowledge base content, or building custom workflows. The library depends only on requests for HTTP communication, making it lightweight to install. It targets Python 3.9 and later, is actively maintained, and carries no known security vulnerabilities.","worth_installing":"Yes. The package is actively maintained, has low install friction, carries no known vulnerabilities, and is permissively licensed. Install it if you need to integrate with Zammad from Python; the API surface is straightforward and well-documented. Not worth installing if you do not use Zammad or need only occasional API calls via direct HTTP requests."},"id":"zammad-py","links":{"html":"https://skillfed.io/packages/zammad-py","md":"https://skillfed.io/packages/zammad-py.md","pypi":"https://pypi.org/project/zammad-py/"},"maintenance":{"status":"active"},"meta":{"latest_release":"2026-02-04","license_spdx":null,"license_treatment":"permissive","name":"zammad_py","python_support":"supports_current","summary":"Python API client for zammad"},"popularity":{"monthly_downloads":111654,"position":12406,"tier":"top_15000"},"security":{"n_vulnerabilities":0},"version":"3.2.1"}