{"categories":[{"label":"WWW/HTTP","url":"https://skillfed.io/packages/category/internet-www-http/2"}],"enrichment":{"capability":"Zenpy is a Python wrapper for the Zendesk, Chat, and HelpCentre APIs that simplifies programmatic interaction with Zendesk by caching objects and lazily evaluating attributes to minimize API calls.","skillfed_tags":["zendesk-integration","api-wrapper","copyleft-license"],"use_cases":["Automate ticket creation and updates in bulk from external systems or scheduled jobs.","Build support dashboards or reporting tools that query Zendesk ticket data without manual API pagination.","Integrate Zendesk ticketing into internal workflows, such as syncing issues from a bug tracker to support tickets.","Manage help center content programmatically\u2014create articles, sections, and categories from templates or external sources.","Implement custom ticket search and filtering logic with Python rather than Zendesk's query language."],"what_it_does":"Zenpy is a Python client library that wraps the Zendesk, Chat, and HelpCentre REST APIs, abstracting away HTTP details and providing Pythonic object-oriented access to tickets, users, help center articles, and other Zendesk resources. It depends on requests for HTTP transport, python-dateutil and pytz for timezone-aware date handling, cachetools for object caching, and six for Python 2/3 compatibility.\n\nThe library is designed to reduce boilerplate and API call overhead by automatically caching objects and deferring attribute access until needed. You instantiate a client with your Zendesk credentials, then interact with resources through method calls that return Python objects\u2014tickets, users, comments, attachments\u2014which can be serialized to dict or JSON. It supports common workflows like creating and updating tickets, searching, managing custom fields, uploading attachments, and working with help center content.","worth_installing":"Yes, with license review. Zenpy is actively maintained, has low install friction, no known vulnerabilities, and is well-suited for Zendesk automation and integration work. However, its GPLv3 copyleft license is a hard constraint\u2014only use it if your project is compatible with GPLv3 or if you can isolate it behind a service boundary. If your project is proprietary or under a permissive license, this package is not an option."},"id":"zenpy","links":{"html":"https://skillfed.io/packages/zenpy","md":"https://skillfed.io/packages/zenpy.md","pypi":"https://pypi.org/project/zenpy/"},"maintenance":{"status":"active"},"meta":{"latest_release":"2026-02-19","license_spdx":null,"license_treatment":"copyleft","name":"zenpy","python_support":"unspecified","summary":"Python wrapper for the Zendesk API"},"popularity":{"monthly_downloads":4597572,"position":2277,"tier":"top_5000"},"security":{"n_vulnerabilities":0},"version":"2.0.57"}